Adobe Popup Error When Opening PDF's

Use the steps below to resolve popup or sandbox errors in Adobe Acrobat by disabling AppContainer and enabling compatibility mode.

1. Disable “Run in AppContainer”

1. Open Adobe Acrobat

2. Access Preferences

   • Click your profile picture (top-right) → Preferences

   • If no profile icon: go to Edit → Preferences

3. Find Security (Enhanced)

   • In the left pane, select Security (Enhanced)

4. Turn Off AppContainer

   • Uncheck Run in AppContainer

5. Save & Restart

   • Click OK

   • Close and reopen Adobe Acrobat

2. Enable Windows Compatibility Mode

1. Locate Adobe Acrobat

   • Open the Start Menu, search for Adobe Acrobat

   • Right-click the result → Open file location

2. Open Properties

   • In the folder that appears, right-click the Adobe Acrobat shortcut or executable → Properties

3. Set Compatibility

   • Go to the Compatibility tab

   • Check Run this program in compatibility mode for:

   • Select Windows 8 from the dropdown

4. Save & Restart

   • Click OK

   • Close and reopen Adobe Acrobat